Administrative skills for managers and supervisors

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Description

general goal

What cannot be measured cannot be managed, and what cannot be managed and cannot be developed. “Thus, the world of management, Peter Draker summarized the importance of looking and defining every institution looking for leadership in its field a set of standards and indicators that show the institution the extent of its progress in achieving its goals, and approaching its vision. The institutions are devoted to a great time and effort and spend a lot of financial and human resources to measure the performance associated with achieving the strategic goals. It is that (9) organizations out of every ten (10) fail to apply these strategic goals

subsidiary goals

Understand and comprehend the concepts of monitoring, evaluation and management by measurement and key performance indicators
Transforming the strategic plan into measurable objectives and key performance indicators to follow up on the implementation of the strategic plan
Designing and managing an integrated system of key performance indicators to measure the success of the organization in various aspects

Using and measuring the results of key performance indicators and linking them to the integrated performance measurement system

Course themes

What is planning and its importance
Operational planning to implement strategic objectives
Tools and steps to follow up the implementation of operational goals
Dealing with performance issues while achieving operational goals
Lean Management tools to increase the efficiency of implementing operational goals
What are the key performance indicators
The importance and benefits of using performance indicators
performance indicator card
Types of performance indicators
Targets and polarity of performance indicators
Performance indicators according to the balanced scorecards
Common problems when developing and managing KPIs
Criteria for selecting performance indicators
Link performance indicators to team performance management
Review the results of performance indicators with the team
Setting goals and performance indicators on a personal level
What is priority management and time management?
Priority Criteria: Urgent and important
The Pareto method for managing priorities
Procrastination problems and methods of treatment
Organizing the actual and virtual workplace