- 920018114
- Kingdom of Saudi Arabia - Riyadh - Makkah Al Mukarramah Branch Road, Al Olaya
Availability: In Stock
| general goal | Definitions, foundations and principles of quality and total quality management and application tools in all fields will be presented. This is related to providing a work environment aimed at excellence and business development, As well as presenting the concepts of continuous improvement and clarifying the extent to which the application and management of total quality relate to achieving the requirements of excellence in operations and competitiveness in any work system. |
| subsidiary goals | 1. Presentation and clarification
o Basic concepts of quality and total quality management and stages of development. o Total quality management and the dissemination of a culture of change. o Total quality management as an input to develop the competitive advantage of economic institutions and the concepts of institutional excellence. o Total quality management and continuous improvement (Kaizen). 2. Providing the trainees with the necessary skills and tools to implement the concept of total quality management. |
| Course themes |
o Total quality management and competitive advantage. o Total quality management and the pillars of competitiveness. o Strategic management of total quality. o Total quality strategies. o Total quality management and continuous improvement. o The role of total quality management in improvement. o Sustainable improvement and improvement management. o Juran’s Ten Principles of Quality Improvement. o Stages of improvement projects. o Ways to improve overall quality. o Continuous improvement. o “kaizen” – “gemba” – “muda”. o Principles of the “Kaizen methodology”. o “Kaizen” episodes and the stages of applying continuous improvement and the return from it. o The Five Golden Laws of Gemba. o The eight commandments for the application of the “Kaizen methodology”. |
